Hotel Management System
An integrated administrative solution designed to manage all types of hospitality establishments, including hotels, serviced apartments, and tourist hotel chains. The system is capable of meeting the needs of different establishments regardless of their size or requirements, supporting four languages: English, French, Arabic, and Turkish.
The system supports personal bookings, travel agency bookings, corporate bookings, online booking (web booking), and central reservation systems (CRS), allowing the establishment to manage room availability and pricing efficiently.
The system allows saving and archiving guest information in a dedicated profile, including their status and preferences, ensuring personalized service during future visits.
Guests can use mobile applications to request services (such as restaurant, laundry, or care services) and receive SMS notifications for greetings, alerts, and more.
The system provides a housekeeping schedule for tracking cleaning and maintenance tasks, accessible through tablets for interactive performance.
The system integrates with various hotel equipment, such as the accounting program to transfer financial transactions, telephone switchboards, restaurant management programs, and electronic gates for control.
Making new reservations, modifying bookings, adding guest details, and reviewing room availability for check-in.
Guest check-in, defining the booking source, changing rooms, extending stays, and generating reports for guests leaving or arriving.
Receiving payments, processing prepaid amounts, charging rooms for services, issuing invoices, and performing daily cash closures.
Assigning and tracking cleaning and maintenance tasks, checking room readiness, and scheduling required repairs.
Reviewing guest data, checking reservations, processing room status, and checking room transfers and their causes.
Setting up the hotel layout, organizational structure, work periods, defining room types, and pricing.
Defining user permissions based on their functions, with the ability to integrate or expand tasks according to workload.
Defining different booking methods, setting price codes, and determining taxes based on the hotel’s country.
Defining housekeeping tasks, cleaning and maintenance schedules, and tracking task completion.
Setting up integration with accounting software, telephone switchboards, restaurant management systems, and electronic gates.
