Mr. Riad Al Azab, Account Manager at Saba Qaz Oil Services Company, spoke about the importance of the Onyx Pro system, which was developed to meet the growing demands in the field of oil services. Founded in 2011, Sabaa Qaz focused from the beginning on developing integrated systems to support its operations, and Mr. Al Azab emphasized his management experience that Onyx Pro is an advanced stage in meeting the needs of the market, as it succeeded in integrating the requirements of customers with the needs of the work environment.
He explained that the close cooperation between Saba Qaz and YemenSoft had a great impact in designing a program that meets all customer needs, and this cooperation led to the development of customized reports and effective tools that facilitate construction, contracting and food service operations.
Riad Al Azab emphasized the importance of the speed of response in resolving issues, as reports are logged and resolved on the same day or the next day, this speed of service enhances the level of customer satisfaction and emphasizes the effectiveness of the system in dealing with daily challenges.
He added that by continuously improving the system and meeting customer needs, Onyx Pro has become an effective tool that contributes to improving the overall performance of SpaGas. This improvement reflects positively on operational processes and contributes to increasing productivity and reducing costs.